Return & exchange policy

Once you have received your order, you have 14 days to make a return. You have to follow these steps:

1. Send us a message through our contact form with your order number in the comment section and give us details about your wish to exchange.

2. Once the return is accepted, you will receive an email with the prepaid return label* and the steps to the nearest drop-off point. 

3. The returned articles should be packaged in original condition with the original labels.

Original shipping costs are not refunded.

The product must be in perfect condition, and the original labels must be included.

If you want to make an exchange for another size, you will need to make a return and place a new order. Please, email us at azoul.contact@gmail.com to get a refund on the shipping costs that may be added to your second order.